Bony Mountain Folk Festival Ticket Terms & Conditions
Ticket Purchase
All tickets purchased for the Bony Mountain Folk Festival grant entry to the festival event and grounds during the advertised festival period.
Tickets are issued for the festival experience as a whole, rather than for any specific artist, performance, activity or program item.
Artists, performance schedules, activities and festival programming are subject to change at any time.
Program Changes
The festival organisers reserve the right to change the festival program where necessary, including but not limited to:
- Artists or performers
- Performance schedules
- Workshops or activities
- Event program or attractions
- Festival layout or facilities
Such changes may occur due to artist availability, weather, travel issues, technical requirements or other circumstances.
Changes to artists, schedules or program details do not entitle ticket holders to a refund, as tickets are purchased for entry to the festival event rather than specific performers.
Festival Dates & Event Changes
While every effort is made to present the festival as advertised, the organisers reserve the right to change event dates, schedules or program details where reasonably necessary.
If the festival is rescheduled, tickets will remain valid for the new dates.
If ticket holders cannot attend the rescheduled event, they may contact the organisers regarding available options.
Refund Policy
Tickets are non-refundable, except where required under Australian Consumer Law.
Refunds are not available due to:
- Change of mind
- Personal circumstances preventing attendance
- Artist cancellations or lineup changes
- Changes to festival program or schedule
- Weather conditions
Event Cancellation
If the festival is cancelled by the organiser, ticket holders will be entitled to a refund of the ticket price, in accordance with Australian Consumer Law.
Refunds will apply to the ticket price only and may not include booking or transaction fees.
Circumstances Beyond Organiser Control
If the event cannot proceed due to circumstances beyond the organiser’s reasonable control, including but not limited to:
- Natural disasters
- Government restrictions
- Public safety concerns
- Severe weather events
The organiser may choose to reschedule the festival or issue credits or refunds in accordance with Australian Consumer Law.
Weather
The Bony Mountain Folk Festival is an all-weather event and operates rain, hail or shine.
Weather conditions do not entitle ticket holders to refunds.
Ticket Transfers
If you are unable to attend, tickets may be transferred to another person.
The ticket holder is responsible for ensuring the ticket is used in accordance with festival conditions. If a ticket is transferred, an email is required to sent to us from the original ticket provider.
Entry Conditions
All attendees must comply with festival rules, safety instructions and site conditions while attending the event.
Failure to comply with event conditions may result in removal from the festival grounds without refund.
Consumer Rights
Nothing in these Terms & Conditions excludes, restricts or modifies rights that consumers may have under Australian Consumer Law.